Guides
Sample self-storage quotes and the template behind them in 2027
Sample self-storage quotes show how a 10x10 unit at $145 a month is written up, field by field, plus the reusable template behind every customer quote.
What to take away
- Sample self-storage quotes and the template behind them are one document. Everything the customer will be charged belongs in it.
- The three samples below are illustrative, not surveyed rates. Substitute your own street rate before you send anything.
- The field that causes the most disputes is the one saying what happens when an introductory rate ends.
- Send the quote in writing even when the customer books at the counter. It costs nothing and settles arguments.
- Store every quote against the customer record with its date. That file is the evidence in a later dispute.
Three sample quotes
These are written the way a counter quote should read. Rates are illustrative, in US dollars, for a single facility. Replace them with your own current numbers.
Three sample self-storage quotes
Sample 1
- Unit
- 10x10 climate interior
- Monthly rate
- $145
- Intro offer
- $1 first month
- Protection plan
- $12 for $2,000
- Gate access
- 6 a.m. to 10 p.m.
- Quote validity
- 14 days
Sample 2
- Unit
- 10x20 drive-up non-climate
- Monthly rate
- $185
- Intro offer
- None
- Protection plan
- $18 for $5,000
- Gate access
- 24 hours
- Quote validity
- 14 days
Sample 3
- Unit
- 5x10 climate interior
- Monthly rate
- $95
- Intro offer
- $75 first two months
- Protection plan
- $9 for $2,000
- Gate access
- 6 a.m. to 10 p.m.
- Quote validity
- 14 days
Sample 1: 10x10 climate-controlled, interior, second floor.
Sample quote 1
- Rate
- $145 a month, with $1 for the first month and $145 from month two.
- Fees
- $25 administration fee, $18 disc lock, first period prorated from the move-in date.
- Protection
- $12 a month for the $2,000 tier, or proof of your own renters policy naming the facility.
- Access
- gate 6 a.m. to 10 p.m., office 9 a.m. to 6 p.m. weekdays.
- Validity
- 14 days from the quote date.
- Not included
- packing supplies, truck rental, and anything stored outside the unit.
Sample 2: 10x20 drive-up, non-climate, ground level.
Sample quote 2
- Rate
- $185 a month, with no introductory discount.
- Fees
- $25 administration fee, $18 lock, first period prorated.
- Protection
- $18 a month for the $5,000 tier, or proof of coverage.
- Access
- gate 24 hours, office 9 a.m. to 6 p.m. weekdays.
- Validity
- 14 days from the quote date.
- Not included
- supplies, and the unit is not heated, so freeze-sensitive goods do not belong in it.
Sample 3: 5x10 climate-controlled, interior, first floor.
Sample quote 3
- Rate
- $95 a month, with the first two months at $75 and $95 from month three.
- Fees
- $25 administration fee, $18 lock, first period prorated.
- Protection
- $9 a month for the $2,000 tier, or proof of coverage.
- Access
- gate 6 a.m. to 10 p.m., office 9 a.m. to 6 p.m. weekdays.
- Validity
- 7 days from the quote date.
- Not included
- supplies and truck rental.
Sample 1 is the standard interior climate unit most facilities push because it carries the highest rent per square foot. Sample 2 is the drive-up that turns over fastest and needs no discount to move. Sample 3 is the small unit where a two-month concession is worth running because the size band is the one that stalls.
Rates the named operators publish
The samples above belong to no brand. Public Storage, Extra Space Storage, CubeSmart and StorageMart publish the same fields on their own sites, and they set rates store by store. SpareFoot and StorageCafe gather quotes from many facilities in one search; use them to check your figure against the market, not to set it.
Named operators by the numbers
- 3,000+ | Public Storage US locations
- 3,500+ | Extra Space Storage stores
- 1,400 | CubeSmart stores
- $120-$150 | Yardi Matrix 10x10 street rate
Where the template lives
Five platforms hold most of the independent market, and each keeps a quote template you edit once and reuse.
- SiteLink, owned by Storable, serves thousands of independent facilities and includes a quote and reservation module that maps to the fields below.
- storEDGE, also Storable, adds online rental and e-signature, so the signed quote and the lease come from one record.
- Yardi Breeze bills per unit per month with a minimum monthly charge, typically a low three-figure sum for a single site.
- Easy Storage Solutions charges a flat monthly subscription, usually $100 to $250, and includes a website with online rental.
- WebSelfStorage is U-Haul's platform for independent operators. It ties the counter quote to the reservation the customer sees online.
Any of the five will hold the template. A spreadsheet will not, because it cannot put the same wording in front of the counter and the web form.
Copy this into your management platform's quote or reservation template and fill each field from the system rather than by hand.
Quote template fields
- Unit size and type
- Climate controlled yes or no
- Monthly rate
- Introductory offer and following rate
- Move-in charges
- Protection or insurance requirement
- Access hours
- Quote validity
Filled sample quote
- Unit size and type
- 10x10 climate-controlled, interior, second floor
- Climate controlled
- Yes
- Monthly rate
- $145
- Introductory offer
- $1 for the first month, then $145 from month two
- Move-in charges
- $25 administration fee, $18 disc lock, first period prorated
- Protection requirement
- $12 a month for the $2,000 tier, or proof of your own policy naming the facility
- Access hours
- Gate 6 a.m. to 10 p.m., office 9 a.m. to 6 p.m. weekdays
- Quote validity
- 14 days from the quote date
- What is not included
- Packing supplies, truck rental, goods stored outside the unit
- System of record
- SiteLink
The sentence that prevents most disputes
Every quote carrying an introductory rate needs one sentence beside the price saying what the customer pays after the offer ends and when that starts. Not a footnote.
The sentence beside the price
- State what the offer is
- State how long it lasts
- State what rate follows it
- State when the following rate starts
- Place it beside the price, not in a footnote
The Federal Trade Commission's advertising guidance for small businesses expects claims to be truthful and material terms to be disclosed clearly. In a storage quote that means three things: what the offer is, how long it lasts, and what follows it.
Why the sample rates are illustrative
A page printing surveyed rates would be inventing numbers for a market it has never priced, and readers would measure their own street rate against a fiction.
Use the samples for structure and wording, then fill them with your own rates. The reasoning behind those rates is in the rate architecture behind street and in-place rates, and the decision protocol for changing them is in setting a rate you can defend.
Quote fields the counter should never improvise
- Anything about insurance or a protection product. The description has to match the document, and in many states the activity itself is regulated. Facilities that sell coverage use licensed programs such as TenantOne, MiniCo or Storsmart Insurance, or they require the customer's own renters policy to name the facility.
- Anything about what may be stored. That comes from the rental agreement and from the fire marshal.
- Anything about security. Cameras record, and a promise that a unit is safe is a promise the facility cannot keep.
- Anything about what happens if payment is late. That process is set by your state's self-storage facility act and by the agreement, and it should be read from the document rather than paraphrased.
Give staff approved wording for each. A scripted answer beats a natural one here because all four are legally consequential.
Never improvise these answers
- Insurance or protection product details
- What may be stored in the unit
- Security and camera claims
- Late payment and lien process
Keep the quotes
Store every quote against the customer record with its date. When a dispute arrives months later, the quote is the evidence, and reconstructing what was offered from memory is not a position you want to be in.
The Internal Revenue Service page on the records a business should keep sets the general expectation for business records, and quotes belong in it alongside invoices. The same file gives you a quiet management number: quotes issued against quotes converted, by size band, which tells you more about pricing than any single occupancy figure.
What the quote assumes about your costs
A quote is only defensible if the rate behind it covers what the space costs. Payroll is usually the largest controllable line, and the Bureau of Labor Statistics publishes wage estimates by area in its occupational employment and wage tables.
Maintenance on the hardware listed in what the building needs installed is recurring rather than occasional, and the break-even those costs imply is worked through in the break-even arithmetic for a facility.
Where a size band will not fill at any sensible rate, that is a market signal rather than a quoting problem, and it belongs in the screen described in how a market is screened.
Common questions
Should quotes be sent by email or text?
Whichever the customer prefers, provided a copy is stored against the account. The point is a retrievable record, not the channel.
How long should a quote stay valid?
Long enough to be useful and short enough that it does not bind you through a rate change. Seven to 14 days is a workable window for most facilities, and the quote should carry the date it expires.
Should I quote a discount before the customer asks?
Rarely. A discount offered unprompted on a unit that would have rented anyway is revenue given away. Hold offers for the size bands that genuinely are not moving.
What if the customer wants a rate held for a month?
Then that is a reservation with terms, and it should say what happens if the unit is rented by someone else in the meantime. An informal hold with no terms is the version that produces a complaint.
Which platform should hold the template?
SiteLink, storEDGE, Yardi Breeze, Easy Storage Solutions and WebSelfStorage all store one. Pick the platform your staff already use at the counter, because a template kept anywhere else gets retyped.
